Support

Everything can be corrected: tap the suggestion before you create it, or tap the medication afterwards. And do tell us which box gave trouble — every correction makes Erindra better for everyone.

Yes — forever. Manual entry, all reminders and alarms, the "as needed" tally and the whole overview are free. Your first 5 AI scans are free too. After that, Erindra Pro adds free scanning with the camera and home-screen widgets (30-day free trial on the annual plan, then 149 DKK/year, 19 DKK/month or 449 DKK one-time).

Your first 5 scans are free. With Erindra Pro you scan freely for normal use. To protect the service against abuse, a generous fair-use limit applies of up to about 40 scans per day and 250 per month — far more than normal use requires. As you approach the daily limit you get a friendly notice. Manual entry is always unlimited and free.

No. Your reminders, alarms and all your medication always work — regardless of subscription. That's a principle, not a bug.

On your phone. Photos never leave it, and we have no accounts and no tracking. Read the short privacy policy.

Check Settings → Notifications → Erindra (allowed + sound on), and that "Time Sensitive Notifications" is enabled. The app also has a built-in check under Settings → Notification health that finds the problem for you.

Choose "Alarm that can't be missed" on a medication (requires iOS 26) — then it rings like an alarm clock, even on silent and in Focus mode. Ordinary reminders respect the silent switch.

No. Erindra is a memory aid and organiser — it never gives medical advice. Questions about your medication belong with your doctor or pharmacy.

Yes: delete the medication in the app — or delete the app. There is no copy with us.